EP
I had a fantastic experience with Builder's America. My back deck was in bad shape — rotted wood, loose joist boards, and warped posts made it a real safety concern. I contacted three other companies, and they all insisted on building an entirely new deck. Builder's America was the only one willing to assess and professionally repair it instead of replace it. Sean, the Director of Sales, came out personally and took the time to understand what I needed. He walked me through the options clearly and honestly, and his professionalism and knowledge sold me on the spot. The crew did outstanding work. They reinforced everything that needed attention, replaced damaged materials, and restored the deck far beyond what I expected. The quality and attention to detail really stood out. Highly recommend Builder's America for any deck work — they brought skill, integrity, and value from start to finish.